Contacting the Credit Card Companies

If you have a question or you suspect fraud pertaining your credit card, you may find it troublesome to contact some of the major credit card companies. Each credit card company varies when it comes down to contacting them. The steps below will further explain on how you can contact the credit card companies for various reasons.


General Questions

If you look closely at your credit card, you will notice that there will be a bank affiliated with your credit card. Let’s say you have a VISA credit card and it’s affiliated with CITI bank. This will be the bank you will want to contact in regards to your credit card.


If you flip over your credit card, you will be able to find a quick toll-free number. From there you will be able to follow the prompts. This will direct you to the proper authorities. Even if your call is an emergency, it’s best to call this number, as there will also be a “stolen/lost credit card” option.


Reporting Fraud

As noted above, you will still want to contact your bank that the credit card is affiliated with. It’s always best to write down or store your credit card numbers in your cell phone, so that if your card does get stolen or it happens to be lost, it will be a lot easier to contact the proper people instead of worrying on who to contact.


Fraud happens more than you think, that’s why it’s always safe to follow the proper procedures when it comes to credit card safety.


Phishing E-mails

This is a scam that is very popular throughout the Internet community. You will receive an e-mail that looks as if it came from your credit card company. From there, it will ask for you to give confidential information such as your social security number, you credit card number, etc. Banks will NEVER ask for this information via e-mail. If you’re unsure it came from your credit card company, be sure to call up. It never hurts to be safe.


If you do get an e-mail that does appear to be fraudulent, be sure to e-mail it to the Better Business Bureau at


You may also contact the major credit card companies via the websites below if you expect fruadulent activity.





American Express:

Credit Report Scores
Below is a chart of credit report scores. Credit report scores are important when it comes to applying for a credit card. To find out what your credit report score is, please click on the link below.
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